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Positions Available

Customer Service Representative - Call Center

Shipping /Mail Clerk/Quality Control

Purchasing Clerk

Production Engraver/Linker

Direct Marketing Manager

Proactive coordination of activities and work flow through all phases of print and e-mail marketing initiatives. Provides strategic and executional expertise and support as needed for each phase to ensure projects transition on schedule through need, request, discovery, design, content generation, approvals, printing/live post and delivery.

The position supports all business divisions, including American Medical ID, Universal Medical ID (Australia, Canada and the United Kingdom), One Call Alert, Go Sport ID and MyIHR.

Essential duties and Job Responsibilities

  • Manage a multi-million dollar portfolio of print and direct marketing programs serving all divisions/brands
  • Organize and manage event marketing initiatives, including trade show coordination, booth production, registration, attendance and promotions
  • Manage all corporate and brand-specific collateral needs from inception through production and provide follow up reporting on customer acquisition to gauge impact and return on investment for each initiative
  • Lead the design development of printed collateral and ensure pieces are innovative, professionally designed, consistent with AMID’s brand look and feel and deliver on results
  • Manage a weekly email direct marketing campaign for all divisions/brands, including follow up reporting and proactive analysis
  • Work with external partners in graphic design, copywriting, content creation, fulfillment, video and email marketing
  • Work closely with photographers to define shot lists and photographic styles
  • Ensure quality of printed materials; monitor quality of print vendors through contract inspection agents to ensure color, consistency, and general adherence to documented specifications
  • Communicate effectively and regularly with design team and provide clear, strategic and creative direction
  • Collaborate with other departments to provide a design perspective, develop strategies and create designs that meet company objectives
  • Present and articulate the creative approach and impacts of creative work with enthusiasm
  • Manage within budget guidelines as required and drive for continuous improvement in quality and efficiency
  • Develop, assist with the evaluation of and maintain effective vendor relationships
  • Effective account management of Non-Profit Affiliate partners
  • Manage inventory for all package components – forecast and track quantities, update and re-order materials
  • Track and manage costs – direct mail, postage and fulfillment costs; work with vendor to obtain pricing for reprint quantities; look for ways to save money
  • Contribute ideas and research to promote the profitability and growth of the businesses
  • Support other marketing activities and promotions as needed or assigned
  • Experience and Skills Required

  • Bachelor’s degree in Business, Marketing, Communications or Public Relations or comparable work experience and/or education
  • A composite of 5+ years experience working in marketing programs, print direct marketing and /or e-mail marketing (agency or corporate setting).
  • Clear understanding of branding and direct marketing principles
  • A creative problem solver with effective project management, interpersonal and collaboration skills
  • Strong knowledge of print design trends and marketing best practices
  • Expertise in the printing process and preparing artwork for production
  • High attention to detail, and a pace setter for team initiatives
  • Able to manage through speed and complexity with adherence to deadlines and budgets
  • Good composition and content writing skills
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Outlook)
  • Customer-first mentality, recognizing that co-workers, peers, customers and our partners are all customers
  • Good relationship building skills
  • Working Conditions

  • Regular office environment. Occasional business travel, that may include international travel to Canada, UK, Australia, or Asia.
  • Market Competitive Salary, based on experience and expertise
  • Eligibility for health, dental and vision coverage, flexible spending accounts, term life insurance, short-term and long-term disability, 401(K) plan, ESOP participation, paid vacation and all other company benefits as they exist from time to time
  • About American Medical ID

    Founded in 1994, our company is 100% employee owned through an Employee Stock Ownership Plan (ESOP). We serve the medical community and the public at large by helping patients communicate their medical conditions in an emergency, in a variety of ways.

    Our headquarters are in Houston, Texas, recently named by Forbes Magazine as America’s Coolest City.

    Qualified candidates should submit a resume and salary history to:

    or fax to 713-600-6717

    Equal Opportunity Employer

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