How to Place Your Order

You may place your order for a medical ID or one of our accessories in one of several ways:


Order Your Medical ID Online

Buy a Medical ID Online:
Step 1: Select the medical ID jewelry or accessory of your choice.

Step 2: On the product page, please provide your desired information to be engraved, your bracelet length, chain style, clasp, and/or charm.

Step 3: Add the product to your online shopping cart and proceed to “Check Out”.

Order Your Medical ID by Fax

Order by Fax:
Step 1: Download and print the Order Form.

Step 2: Please fill out the order form to select the medical ID jewelry of your choice together with your preferred engraving, payment, and shipping information.

Tip: Make sure to review your accomplished order form for completeness before proceeding to the next step.

Step 3: Fax your order directly to us at 713.695.7358.

Order Your Medical ID by Mail

Order by Mail:
Step 1: Download and print the Order Form here.

Step 2: Please fill out the order form to select the medical ID jewelry of your choice together with your preferred engraving, payment, and shipping information.

Tip: Make sure to review your order form for completeness before proceeding to the next step.

Step 3: Mail your completed form to:
American Medical ID
P.O. Box 925617
Houston, TX 77292-5617.

Order Your Medical ID by Phone

Order by Phone:
Step 1: Please call us at 1.800.363.5985 to place your order with our helpful sales team.

Tip: Phone orders require payment with a major credit card. *Cash on Delivery (COD) orders are not accepted.


Need help placing an order?

We are glad to help you place your order, send us a message or give us a call anytime at 800.363.5985 during business hours of 8:00 a.m. to 5:00 p.m. CST. Live Chat is also available during those same hours.


Most orders will be shipped within two weeks. Rush processing and shipping available with additional cost.


Please note that all offers to purchase goods are only valid upon acceptance of same by the company at its head offices in Houston , TX . Upon acceptance of same, a legally binding sale of goods agreement shall exist. Sales of goods by the company to customers shall be on an ex warehouse basis. Customers are responsible for all local taxes and import duties.


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