*Reduced Customer Service Hours*:
We’re committed to supporting our customers during the COVID-19 pandemic (read how we’re responding and how the CDC strongly recommend wearing a medical ID here).
We are open and shipping orders as expediently as possible. However, our customer service team is complying with efforts to help slow the spread of COVID-19 and you may experience longer than expected wait times when contacting our team. For shortest wait times, please consider using our Live Chat facility that connects you to our distributed team.
Thank you for your support and patience. Stay safe and stay healthy.
Do you need help in choosing a medical ID or need assistance in placing your order? Let us help! You can reach us in a variety of ways.
Email us your questions at email@example.com
Live Chat is available during business hours of 8:00 a.m. to 11:00 p.m. CST. If our representatives are available to chat, you will see a small pop-up on the left-hand side of your screen. Just click on it and start chatting!
You may give us a call directly during those same hours at 800.363.5985.
American Medical ID
949 Wakefield Ste. 100
Houston, TX 77018