After 20 years of wearing the first one every day, I bought my husband a new one because the old one had seen its years of service. I never had to send it in for repairs but the etching was beginning to get faint and scratched. So he picked a slightly smaller style for retirement. If this lasts 20 years like the first one, he will be well into the Senior age group! Well worth the peace of mind and the style was great. Service and delivery were very prompt. Would definitely recommend this company and the products.
North Tonawanda, New York