I am happy with the ease to make purchase and really happy that the data displayed on the medallion before I ordered. Slightly disappointed in the size of the medallion even though measurements given. I am very disappointed in the 24" chain that came with it. I ordered from the mans page so expected something more sizable or masculine. The chain is a very delicate rope chain more for women's jewelry than to be worn every day or never removed. I can't comment on wear and tear as only had approx 2 weeks. Chain is reason for 4 stars rather than 5.