How to Place Your Order
Need Help Placing an Order?
We are glad to help you place your order, send us a message or give us a call anytime at 800.363.5985 during business hours of 8:00 a.m. to 5:00 p.m. CST. Live Chat is also available during those same hours.
Most orders will be shipped within two weeks. Rush processing and shipping available with additional cost.
Please note that all offers to purchase goods are only valid upon acceptance of same by the company at its head offices in Houston , TX . Upon acceptance of same, a legally binding sale of goods agreement shall exist. Sales of goods by the company to customers shall be on an ex warehouse basis. Customers are responsible for all local taxes and import duties.
Note: You can also use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to purchase your medical ID.
4 Easy Ways to Order
For Medical Community
Select the medical ID jewelry or accessory of your choice. On the product page, customize your item by entering your desired engraving information, bracelet length, chain style, clasp, and charm options. Once customized, simply add it to your cart and proceed to checkout. Shop Now
Order by Phone
Call our helpful sales team at 800.363.5985 to place your order. Please have your order details ready. Note that phone orders require payment with a major credit card, and Cash on Delivery (COD) is not accepted.
Order by Mail
Download and print our Order Form. Fill it out completely with your jewelry choice, preferred engraving, payment, and shipping information. After reviewing it for completeness, mail the form to: American Medical ID, P.O. Box 925617, Houston, TX 77292-5617.
Order by Fax
Download and print our Order Form. Complete the form by selecting your jewelry and providing your engraving, payment, and shipping information. Make sure the form is fully complete, then fax it directly to our team at 713.695.7358.