Metal allergy, also known as metal hypersensitivity is a common condition that affects 10-15% of the population. Everyday items that are made with metals including medical alert jewelry may trigger allergic reactions for those that are affected by this condition.

Stainless steel medical IDs are hypoallergenic and are recommended for people with metal allergies such as an allergy to Nickel that is present in some medical alert jewelry.

Metal hypersensitivity can present different levels of symptoms from mild to severe. If you experience the following symptoms from wearing a medical alert bracelet or necklace, this could be due to a metal allergy.

We recommend that jewelry is removed as soon as any of these symptoms are experienced:

• blistering of the skin
• hives
• rash
• reddening of skin
• swelling
• any type of pain or discomfort on areas that come in contact with your medical alert jewelry

American Medical ID offers a return and exchange program for customers who experience symptoms of metal allergy after wearing a medical ID bracelet or necklace. It is possible that metal allergy or hypersensitivity is unknown or undiagnosed at the time of purchase and wear.

Here are some tips to help in the return and exchange process:

• Keep and store your medical ID after experiencing symptoms of metal allergy
• Contact us and provide information about your metal allergy
• Please return and ship the item to the following address. Kindly write your order number outside of the packaging:
  
  

  Attn: Returns 
  American MedicaI ID
  949 Wakefield Ste. 100
  Houston, TX 77018

• It is likely that our product specialists will recommend a new medical ID made without Rhodium coating or with a different type of metal as a replacement.
• Cases and resolution may vary depending on the type of metal allergy or symptoms.
• Please refer to our Terms and Conditions page for more information

It is recommended for anyone who experience symptoms of a metal allergy to seek advice from a medical professional. An allergy test may be required to identify specific types of allergens that trigger reactions and to help prevent further exposure.

For severe allergic reactions, please call 911.